Terms and Conditions

Fulfillment Policy

At Puzvi, our goal is to ensure customer satisfaction with every purchase. Below, you'll find details about our fulfillment policy, including information on refunds and cancellations:

Delivery:

Our delivery process begins promptly after payment confirmation and completion of the onboarding form, which is within the first 24 hours of payment. Once these steps are fulfilled, our team will commence the delivery process according to the agreed timeline and method outlined in the service agreement.

Refunds: We are committed to your satisfaction. If you are not completely satisfied with the services provided by Puzvi, please contact us within 30 days of the service delivery date to discuss your concerns. Depending on the circumstances, we may offer a partial or full refund. Refunds will be issued to the original payment method used for the service.

Cancellations: If you need to cancel your service or subscription with us, please notify us as soon as possible. Cancellations made before the commencement of services may be eligible for a full refund. However, cancellations made after services have begun may be subject to a prorated refund based on the work completed.

Contact Us: If you have any questions or concerns about our fulfillment policy, or if you would like to request a refund or cancellation, please don't hesitate to contact our customer support team at Email: oleg@puzvi.info or Text/Call: +1 (267) 362-9114. We're here to assist you and ensure your satisfaction with our services.

Our Services: Social Media Marketing and Lead Generation Systems

At Puzvi, we specialize in providing cutting-edge social media marketing and lead generation services to businesses of all sizes. Our comprehensive solutions are designed to help you expand your online presence, engage with your target audience, and drive conversions.

Currency Information:

To support international purchasers, all prices listed are denoted in United States Dollars (USD). This ensures clarity and transparency regarding the currency associated with our services. We aim to provide clear information to facilitate smooth transactions for customers worldwide.

Accepted Payment Methods

At Puzvi, we strive to provide a seamless checkout experience for our customers. We accept the following credit cards for payment:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • JCB

  • Diners Club

  • UnionPay

By offering a variety of payment options, we aim to reduce friction in the checkout process and make it convenient for you to complete your transactions. If you have any questions regarding accepted payment methods or encounter any issues during the checkout process, please don't hesitate to reach out to our customer support team for assistance.

PCI Compliance and Payment Security

At Puzvi, we take the security of our customers' payment information seriously. We are committed to complying with the Payment Card Industry Data Security Standard (PCI DSS) to ensure the safe handling of payment data.

What is PCI Compliance? PCI compliance refers to the set of security standards established by the Payment Card Industry Security Standards Council to protect cardholder data during payment transactions. It encompasses various security measures and best practices to safeguard sensitive information.

Our Commitment to PCI Compliance We want our customers to have peace of mind when making transactions through our platform. To uphold PCI compliance, we adhere to strict security protocols and continuously monitor and update our systems to mitigate any potential risks.

Secured Payment Processing When you make a payment through Puzvi, rest assured that your payment information is handled securely. We utilize HTTPS encryption and other industry-standard security measures to protect your data from unauthorized access or misuse.

Learn More About PCI Compliance To learn more about what PCI compliance means for payment processing through our platform, we encourage you to read about integration security on the Stripe website.

Card Testing Protection We take proactive measures to prevent card testing and fraudulent activities on our platform. Our website and payment form are designed to detect and deter suspicious activities, ensuring a secure payment environment for our customers.

Your Data's Safety We value the trust you place in us when providing your payment information. Your data's safety is our top priority, and we are committed to handling it safely and responsibly in accordance with applicable laws and regulations.

By using our services, you acknowledge and agree to our commitment to PCI compliance and payment security.

If you have any questions or concerns regarding our security practices or PCI compliance, please don't hesitate to contact us.